At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we’re more than a law firm — we’re trusted partners to our clients.
Join our dynamic team as an IT Support Specialist, where you’ll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm.
Responsibilities include:
- Install, configure, and maintain software and hardware systems to ensure optimal performance
- Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems
- Provide application support and training
- Deliver outstanding customer service both at desk-side and via remote support tools
- Assist with systems and application administration
- Maintain inventory of IT equipment
- Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production
Required Skills and Experience:
- Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage Web cloud solutions, and macOS. Proficiency with Apple iOS and Android mobile devices
- Strong customer service, verbal, and written communication skills
- Ability to communicate computer problems and resolutions to all levels of knowledge and experience
- Excellent organizational skills
- A+ and NET+ certifications, or equivalent work experience
Benefits:
Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro.
The starting salary for this position is $70K per year (based on experience), with potential for bonuses.
We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities.
Application Instructions:
Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to recruitment@lerchearly.com and note that you are applying for the IT Support Specialist position.
Help Us Learn About You:
The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We’d love to learn about you, so please share information you think distinguishes you from other candidates.
